Returning/Exchanging an item
If you are not entirely satisfied with your purchase simply return the item in the condition supplied, with the tags attached and your order summary or receipt, within 14 working days of parcel delivery. Please return to the shipping location, a store location or our web store via Canada Post or courier of your choice, obtain a tracking number and we will exchange or refund the item. Please be aware, returned packages remain your responsibility until they reach us so always retain proof of postage. Tall Girl will not be responsible for any returned parcels which are lost. Tall Girl 380 Brunel Road Mississauga ON L4Z 2C2
We endeavour to process your returns as quickly as possible but please allow up to 14 days for a refund to be placed on your card. Sale Returns Policy
We operate a policy of no return or exchange on Sale items purchased instore. Sale items purchased ONLINE ONLY may be returned in the condition supplied, with the tags attached and your order summary or receipt, within 14 working days of parcel delivery.
Swimwear Returns Policy All swimwear must have the hypo-allergenic liner intact and all tags attached in order for your return to be processed. |